Frequently asked questions
Why are my lashes not lasting as long as promised?
For all-week wear, make sure to:
- Start with clean, oil-free lashes and let them dry completely. (Avoid getting them wet in the first 24 hours)
- Apply a thin, even layer of Bond at the roots — not too much.
- Gently clamp the lashes, and make this a quick daily habit.
- Always finish with Sealer to lock in the bond.
- Avoid oil-based products as this breaks down the Bond. Avoid touching your lashes throughout the day to prevent transferring moisture, oils, and dirt, which can impact their longevity
Why can't I get the placement even?
Overlap each clusterslightlywith the previous one for a seamless look. Try to look down in a mirror while applying and using your tweezer to hold the cluster by the top helps with precision placement.
Why do the lashes feel uncomfortable?
Place each cluster1–2 mm above your waterline, not directly on it. If you feel discomfort, gently remove and reapply until it feels weightless.
Why do my lashes get stuck on the tweezer?
If your lashes get stuck to the tweezer, make sure you’re holding the cluster from the top of the band and not too close to the Bond. You can also lightly coat your tweezer tips with a tiny bit of Sealer — this helps prevent sticking.
How long do the lashes last?
With proper application and care, your cluster lashes can last up to 5–7 days. Make sure to avoid oil-based products and excessive moisture, as these can weaken the bond. Gently clean your lashes daily using an oil-free cleanser to keep them fresh and long-lasting. If one cluster starts to loosen, you can easily reapply it using a small amount of bond to extend wear time.
